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Writings by Randall

Moving Toward AI With Purpose in the Nonprofit Sector

Artificial intelligence is reshaping nearly every sector, and nonprofits are no exception. The potential is significant: smarter donor engagement, stronger stewardship, improved program delivery, and better decision-making. Yet the speed at which AI tools are emerging often creates pressure to “use AI” simply because it is available. For mission-driven organizations, that approach can create more risk than reward.

The more effective path is intentional adoption. AI should not be viewed as a shortcut to efficiency alone; it should be used to reinforce purpose, strengthen outcomes, and align with the organization’s mission and values. In other words, nonprofits should embrace AI — but do so with clarity, discipline, and a focus on impact.

A recent perspective calls this “slow AI,” meaning the technology should help organizations pause and reflect, not just speed up tasks. Instead of asking AI to generate a quick letter or produce an instant summary, leaders can use it to examine assumptions, test alternative approaches, and explore the implications of decisions before acting. For example, AI can highlight gaps in messaging, identify more inclusive language, or point out where equity considerations may be missing. It becomes a tool for improving thinking, not just output.

This shift is important because nonprofits operate in environments where trust, relationships, and credibility matter. Donors, community partners, and beneficiaries expect authenticity and responsible stewardship. Rushed or unexamined use of AI — particularly without guardrails — can undermine that trust. Intentional adoption ensures organizations maintain control of their voice, protect sensitive information, and reinforce values throughout their work.

At the same time, it is important to recognize that not everyone in the nonprofit ecosystem is ready for these changes. Boards may be cautious. Staff may be unsure how to use the tools or anxious about what AI means for their roles. Some organizations may lack the infrastructure or policies needed to deploy AI responsibly. Ignoring that reality leads to uneven implementation and unnecessary frustration.

Leaders can manage this transition by creating space for learning, experimentation, and honest conversation. Small pilots allow teams to test AI in low-risk areas such as drafting internal materials, analyzing publicly available data, or improving meeting preparation. Training helps build confidence. Clear guidelines around privacy, data usage, and quality standards remove ambiguity. And ongoing evaluation ensures that AI is used to strengthen—not dilute—the organization’s mission.

The nonprofit sector does not need to fear AI, nor should it adopt it blindly. The opportunity lies in thoughtful integration: using AI to advance clarity, enhance outcomes, and deepen the human elements of nonprofit work. With intentionality and the right pace, organizations can harness AI’s benefits while staying grounded in what matters most.