Writings by Randall

In fundraising, relationships drive results, and the most powerful tool for building trust is a personal phone call. While digital methods like email and text can help, they can't replace the connection that comes with voice-to-voice conversations. Gift officers must embrace persistence, resilience, and the right timing to create meaningful donor relationships. Every call may not result in a gift, but it's always a step forward in cultivating the connections that fuel a nonprofit's mission.