Emotional intelligence isn’t a “soft skill” in nonprofit work. It’s the foundation of everything that works. In a field built entirely on relationships, the ability to read the room, manage your own reactions, and understand others often determines success more than strategy or data. The challenge is that most organizations talk about it, but few build it intentionally. This episode breaks down how developing emotional intelligence (personally and organizationally) can quietly transform performance, culture, and long-term impact.
Read MoreListen to the weekly podcast “Around with Randall” as he discusses, in just a few minutes, a topic surrounding non-profit philanthropy. Included each week are tactical suggestions listeners can use to immediately make their non-profit, and their job activities, more effective.
Find “Around with Randall” on Apple, Spotify, or wherever you listen to your podcasts.
Email Randall with a show topic: podcast@hallettphilanthropy.com
Email Randall with a thought regarding a specific show: reeks@hallettphilanthropy.com
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What if everything we know about building donor relationships is backward? In this episode, we flip the script—looking at fundraising not from the fundraiser's lens, but from the donor's experience. From curiosity to trust to continuity, we explore the eight emotional stages a donor navigates before and after making a gift. When you understand how donors feel at every step, you unlock deeper relationships, better communication—and better results. It’s not about what we want to say; it’s about what they need to hear.
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