Serving Clients Full Circle

Writings by Randall

Posts tagged technology
The Platform Matters

For years, nonprofits have concentrated on crafting compelling messages for donors. Today, donors are paying just as much attention to where they give as why they give. A trusted giving platform has become more than a payment processor—it has become a signal of credibility, transparency, and security. In an increasingly digital world, the platform itself is now part of the donor experience.

Read More
Wanting Tech for Years, Now We Want It Out of the Classroom

For decades, schools invested heavily in technology, convinced that more screens would produce better learning. Now, many educators and policymakers are asking whether we've allowed the tool to become the teacher. Technology has undeniable value, but innovation should always be judged by outcomes, not novelty. Sometimes the best way to prepare students for the future is to rediscover the strengths of paper, pencils, books, and face-to-face learning.

Read More
ChatGPT is Not Outlawed (Yet), but Cell Phones Are?

When our son asked about ChatGPT, we gave a simple answer—until he followed up with, “Because kids are using it during school to answer questions… and I don’t like it.” That unexpected response led to a conversation with his teacher, where we discovered the school had no official discussions or policies on AI use. Meanwhile, as states debate banning cell phones in classrooms, AI tools like ChatGPT remain largely unregulated, despite their potential to reshape how students learn—or avoid learning. If we’re serious about technology’s role in education, we need to ask: Are we banning the right things while ignoring the real challenges?

Read More
State-Level Data Privacy Laws and Nonprofits

State-level data privacy laws are rapidly evolving, creating new challenges for nonprofits. The Atlas Data Privacy Corp. v. We Inform, LLC decision shows the need for nonprofits to implement proactive safeguards to avoid negligence and financial penalties. Meanwhile, California's CCPA and its expansion through the CPRA highlight the growing influence of state regulations. To navigate this shifting landscape, nonprofits must prioritize audits, employee training, and robust cybersecurity to protect sensitive data and maintain trust.

Read More
Millions of Webpages to be Edited… in less than 365 days

In early 2024, the U.S. Department of Justice updated Title II of the ADA, setting new digital accessibility standards for public colleges. From course materials to online platforms, institutions must now ensure all content is accessible to all students. But with thousands of documents, videos, and webpages to review, meeting these requirements isn’t easy—especially when legacy files, technical challenges, and budget constraints come into play. Dive into the blog to explore how colleges can navigate this complex process and make learning truly inclusive.

Read More
There is no “Golden Goose”

For the last several years we have been told technology will save the day, and that it will solve all our problems. While many solutions have proven helpful in nonprofit work, there is no technology that can take the place of the relationship-building that is so critical in this line of work. Read this blog for more of Randall’s thoughts on this topic.

Read More
Telemedicine is Here to Stay

Have you been to a doctor lately? Recently, a family member met with their physician via telemedicine. While I was skeptical at first, this appointment showed me how virtual appointments can help streamline some aspects of healthcare. Read the blog for my thoughts on the future of virtual medicine.

Read More