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Writings by Randall

Posts tagged leadership
Don’t Forget “the One” Amongst the Many

Leadership, fundraising, and education fail when systems become too focused on “the many” and lose sight of the individual. Research on personalized learning shows that when people feel seen, understood, and supported according to their unique needs, engagement and outcomes improve significantly. The same principle applies beyond the classroom. Donors, employees, students, and patients all respond differently when treated as individuals rather than averages. Scale effectively not by ignoring “the one,” but by building personalization into how they operate.

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Told You So – ADA Website Compliance

The Department of Justice’s decision to delay ADA digital accessibility deadlines for colleges reflects a reality many institutions have already understood: the scale of compliance work far exceeded the available time and infrastructure. Universities are not resisting accessibility itself; they are struggling with the operational complexity of auditing and rebuilding millions of webpages, PDFs, videos, and digital systems. The delay offers an opportunity to move from reactive scrambling to accessibility that integrate governance, training, and workflow design. The real danger now is not the extension itself, but the temptation to mistake more time for less urgency.

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The Long-Forgotten Student

Public debates surrounding labor disputes in higher education often focus on employees and administrators while overlooking the group most directly affected: students. The recent Portland Community College strike highlights how disrupted classes, delayed graduations, and interrupted learning create real personal and financial consequences for thousands of learners. Students are not secondary observers in these conflicts, they are primary stakeholders whose experience deserves central attention. In institutional disputes, the most important question may not be who wins, but who bears the cost.

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Personal Choices Matter for Leaders

Leadership failures rarely begin with strategy; they begin with personal drift. When judgment erodes in private decisions, the consequences eventually surface in public credibility and institutional trust. A recent university leadership resignation underscores how personal conduct and professional authority are inseparable in roles of influence. For leaders, responsibility is not just about policy compliance, it is about disciplined choices when no one is watching.

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From 1 Percent to 50 Percent---What Nonprofits Should Learn About Employee Giving

Employee giving programs don’t transform through better messaging, they transform through leadership, systems, and culture. A recent example shows participation jumping from 1 percent to over 50 percent when organizations reduce barriers, increase incentives, and visibly prioritize internal engagement. When employees see impact, experience ease, and observe leadership commitment, participation follows. For nonprofits, employee giving is not just revenue, it’s a powerful signal of belief in the mission.

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The Spending Race in College Sports Has No Finish Line

College athletics is nearing a financial tipping point as escalating spending on facilities, coaching salaries, and NIL deals outpaces revenue growth. While each investment may seem justified, the system as a whole is becoming unsustainable without meaningful guardrails. A proposed spending cap introduces the discipline long missing from this arms race, offering a path toward balance and long-term stability. Without structural change, the tension between athletic ambition and institutional responsibility will only intensify.

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The “True” Value of Higher Education

Universities are facing growing skepticism not because they lack value, but because they struggle to clearly communicate it. Relying on tradition or authority no longer resonates in a society that expects tangible outcomes and accountability. Bridging the gap between intellectual exploration and practical application is essential to restoring trust and relevance. Institutions that articulate their impact in clear, outcome-driven terms will be better positioned to regain public confidence.

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Upskilling and Making Yourself More Valuable in a Changing Nonprofit World

As financial pressure grows across nonprofits, the idea of “upskilling” offers a practical path forward. Investing in new skills, whether in data, communication, or leadership it helps professionals stay adaptable, productive, and valuable in changing environments. It’s not about adding degrees, but about building capabilities with intention. In a sector defined by limited resources and rising complexity, continuous learning may be the most important investment of all.

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Who Are Your “Glue Guys?”

The players who hold teams together rarely dominate the stat sheet, yet their impact is undeniable. The “glue guy” brings effort, discipline, and selflessness. The small, consistent actions that shape outcomes and elevate everyone else. That same dynamic exists in organizations, where unseen contributors strengthen culture and performance every day. Recognizing and valuing these individuals reveals a deeper truth: long-term success is often built on the work no one applauds.

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When You Let the Wolf in the Hen House – Yes You NCAA

The NCAA’s decision to allow college athletes to bet on professional sports may seem like a modern adjustment, but it risks undermining the very integrity it was designed to protect. As gambling becomes more accessible and intertwined with athletics, the line between personal freedom and institutional responsibility grows increasingly blurred. Early investigations into athlete betting suggest the consequences are already unfolding. What appears to be a small policy shift may, in reality, open the door to far greater challenges ahead.

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When “Playing Yourself” Is the Battle

Sometimes the hardest competition isn’t against an opponent – it’s against yourself. When the outcome is already decided, the real challenge becomes staying disciplined, engaged, and purposeful. Whether in sports, work, or parenting, showing up with care and intention matters more than winning. True growth happens when we focus on what we can control, even when results feel out of reach.

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Decisions in Private Often Become Public, Including Moral Ones

Some lessons about integrity only reveal their full weight over time. Character is not proven in public victories, but in private choices, especially when pressure makes shortcuts tempting. This reflection looks beyond headlines to the quieter truth about leadership: honor is lived, not declared, and responsibility doesn’t depend on who’s watching. Long after wins fade and titles disappear, what remains is whether you can stand behind your choices without excuses.

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Being Right and Being Wrong at the Same Time

Leadership often fails not because the message is wrong, but because the method is. Governor Jeff Landry is right to question the excess and poor stewardship behind massive college coaching buyouts, especially when academic priorities struggle for funding. But by bypassing institutional leadership and intervening publicly, he undercuts governance, autonomy, and long-term credibility. The takeaway is clear: being right isn’t enough — effective leadership requires discipline in tone, timing, and process.

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Adversity—For Players and The Coach---And What It Can Mean for Growth

An early-season blowout loss taught my daughter’s basketball team a lesson that no easy win ever could. When two players chose to sit out rather than push through frustration, their teammates were left to carry the load—and they did, showing resilience, effort, and character. Youth sports aren’t about avoiding discomfort; they’re about learning how to face it without quitting. The hardest games, not the easiest ones, are where the most important lessons are learned.

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The Power of Unreasonable Hospitality

A recent client discussion around Unreasonable Hospitality by Will Guidara turned into something bigger—a reflection on how excellence and empathy shape everything we do. The team connected deeply with two timeless lessons: Vince Lombardi’s pursuit of perfection that leads to excellence, and Maya Angelou’s truth that people remember how you make them feel. Together, they capture what leadership and philanthropy are really about—intentionality, care, and the courage to go beyond expectations. In the end, success isn’t measured by flawless execution, but by the lasting impression we leave on others.

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The Power of the Second Curve

The “second curve,” a concept from Charles Handy, reminds us that what drives early success rarely sustains future growth. True progress demands the courage to leave comfort behind, step into uncertainty, and relearn what it means to grow. Stability gives us the foundation—but discomfort is what creates transformation. The real mark of leadership isn’t mastering the first curve; it’s having the vision and bravery to leap to the second.

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Volunteer Strategy By Unlocking $90,000 in Value with Just Four Great Volunteers

Four skilled, mission-driven volunteers can unlock over $90,000 in annual value for a nonprofit—the equivalent of a full-time employee. As budgets tighten and needs grow, it’s time to view volunteerism not as charity, but as smart talent strategy. When organizations recruit and empower volunteers with purpose and structure, they don’t just save money—they expand capacity, deepen community engagement, and transform impact. The value is measurable, and the opportunity is too big to ignore.

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The Case for Core Support By Winning Trust

As donor pools shrink and costs rise, unrestricted funding has become a lifeline for nonprofits—fueling the people, systems, and strategy behind every mission. Yet too often, organizations undersell their operational backbone. Winning core support requires more than a grant proposal; it demands trust, transparency, and proof of organizational strength. In today’s climate, general operating support isn’t overhead—it’s the engine that drives impact.

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A Personal Pause and the Power of a Sabbatical

What began as a forced medical leave for knee replacement surgery quickly became something far more meaningful—a sabbatical that reset both body and mind. Between rehab sessions and recovery, I discovered the benefits of stepping back: deeper healing, renewed creativity, and clarity on what truly energizes my work. Research shows sabbaticals reduce burnout, restore motivation, and sharpen focus—and my own experience confirmed it. Sometimes the best way to move forward with purpose is to pause intentionally, giving yourself the space to heal, think, and realign.

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Part 2 - Pushing for the Plan-- How Philanthropy Leaders Can Drive Strategic Clarity

Too often, philanthropy leaders are asked to raise big dollars without a roadmap to guide the work. The absence of a strategic plan isn’t just inconvenient—it undermines donor confidence, limits gift potential, and erodes credibility. Savvy fundraising executives can change that by elevating the issue as a leadership duty, bringing donor voices into the room, and proposing phased frameworks that spark momentum. Strategic clarity isn’t optional—it’s the fuel that transforms donor interest into meaningful investment, and philanthropy leaders must be the catalyst to make it happen.

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